SHIPPING POLICY
JEWELS BOX
Shipping Policy
This Shipping Policy outlines the procedures and guidelines for the secure doorstep delivery of gold bullion purchased from JEWELS BOX. By engaging with our services and making a purchase, you agree to adhere to the terms stated below.
Shipping Methods and Carriers
JEWELS BOX utilizes the services of
BVC Logistic, a trusted logistics provider, for the secure delivery of gold
bullion.
Doorstep delivery is available within designated service areas. Delivery
availability and charges will be communicated during the checkout
process.
We reserve the right to select alternative shipping methods or carriers at
our discretion to ensure the secure and timely delivery of your gold
bullion.
Shipping Address and Recipient
To facilitate the delivery of gold
bullion, you must provide a valid shipping address within the designated
service areas during the checkout process.
The recipient's name on the shipping address must match the name provided
during the purchase process.
A signature from the recipient or an authorized representative is required
upon delivery to ensure the secure handover of the gold bullion.
Delivery Timeframes
JEWELS BOX strives to process and
dispatch orders for delivery within 6 business days from the date of order
confirmation, subject to availability and payment verification.
Products will be delivered within 6 - 7 days
Packaging and Security
JEWELS BOX takes utmost care to
package your gold bullion in a secure and discreet manner to ensure
confidentiality and protection during transit.
The packaging will be tamper-evident, and any signs of tampering should be
reported to our customer service team immediately.
We employ industry-standard security measures and work closely with our
logistics partner to minimize the risk of loss, theft, or damage during
shipping.
Insurance Coverage
JEWELS BOX may provide insurance
coverage for the value of the gold bullion during transit, subject to the
terms and conditions of the insurance policy.
In the event of loss, theft, or damage during shipping, please contact our
customer service team immediately to initiate an insurance claim. Supporting
evidence and documentation may be required.
Shipping Charges
Shipping charges for the delivery of
gold bullion will be communicated to you during the checkout process. It may
be Near about 750/- rs. Approx
Additional charges may apply for expedited shipping or special delivery
requests. Please contact our customer service team for more information.
International Shipping
JEWELS BOX currently offers shipping
services within The India. Shipping availability and charges for
international orders will be communicated during the checkout
process.
Please note that international shipments may be subject to customs duties,
taxes, or import fees imposed by the destination country. These charges are
the responsibility of the recipient.
Contact Us
If you have any questions, concerns,
or inquiries regarding our Shipping Policy or any aspect of our services,
please contact our customer service team using the following contact
information:
Email:
Phone: +91 8090060608
We are dedicated to addressing your inquiries and providing the highest
level of customer satisfaction.
Effective Date: [20/4/2020]